Shipment & Return Policy

AU Shipping

Orders of $100 or above qualify for free Standard Shipping; for orders below $100 Standard Shipping will be charged at $12.

Most orders will ship within 3-7 business day. Standard Shipping may take an additional 2 business days to process. There are no shipments on weekends or holidays. 

Returns

We know that a perfect fit is essential if you want to give your best performance and to make sure that happens We offer a simple returns policy on all our products when you buy direct from Geelongdancesupplies.com.au. If you are not happy with your product you can return it to us within 14 days of receiving your order for a full refund. The same applies, of course, to any product with a defect in craftsmanship or material. Refunds will only be issued to original form of payment.

Exceptions to Return Policy:

  • In cases of fraudulent use or abuse of the Geelong Dance Supplies Return Policy.

  • Products that are marked as SALE OR CLEARANCE are being offered as a final sale. No returns or exchanges of any kind will be accepted.

  • Due to Hygiene reasons, unfortunately we do not accept returns or exchanges of tights or undergarments.

  • Geelong Dance Supplies will accept returns of products that have been “tried on,” but the Return Policy does not apply to returned products that show signs of actual use (e.g. markings on the sole of a shoe, make-up/deodorant stains on a garment). Used items that are returned to us will be disposed of and you will not receive any credit.

Should you have any problems or queries please contact us:
Tuesday - Friday: 10:00 am - 5:00 pm AEST on +61 3 5221 7311

Please ship returns to: Geelongdancesupplies.com.au Attn: Returns Dept. 67/69 Little Malop Street, Geelong, Victoria 3220

 

Important Notice For Our Valued Customers on COVID-19

Due to potential delays by Australia Post, please allow additional time for shipping.

Thank you for your support & stay safe,

ABN: 65723096103

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